Using SchoolDude
Recent Activity
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| Using SchoolDude to Report IT Problems: Teachers Go to your school’s website or the Knox County  website. Click on Online Services and choose SchoolDude from the pull-down menu.Click Here to continue on to Schooldude without reading the instructions. ORGANIZATION ACCOUNT NUMBER - 485421462 |
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On the screen, enter in your email address. Please use your @knoxschools.org email address.  Go to Schooldude |
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The next screen will prompt you to enter your last name. Enter your last name and click the Submit button to continue to the next screen. Go to Schooldude |
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Enter the rest of your information.
Required information is marked with a red check. |
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On the main page for School Dude, you will need to click on the IT Requests tab to begin a request. You are now ready to submit a request. Go to Schooldude |
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First select your location, building and area in the drop-down boxes as shown below. (If you would like you can click to remember this location.) For steps 3 & 4 you will need to choose your problem type and provide a brief description of your technical problems.   Step six will have you create a submittal password. Type in password Click on the Submit button to process your request. Go to Schooldude |
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The last screen shows that the request has been sent. This request will be sent to your school BLTC. The BLTC will determine if they can resolve the request or they will forward it to the appropriate IT Team. Make sure you have filled in all the fields or you willnot be able to submit your request.Click here to go to Schooldude |
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| If you would like to print this page, please look below the text windows to find the "View printer-friendly page" link in the gray area at the very bottom of the page. |
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